Understand your organization and its processes
Document the business process, analyse the results, identify improvements and streamline your business.
What is a business process?
- Fulfils a business need
- Repeatable
- There may be many different processes in the business
- Performed by one or more teams
Take a high level overview of a process or task – the macro map
Identify opportunities for improvement at a macro level
- Inputs
- Outputs
- Decision points
Take a detailed look at a process or task – micro map
Identify opportunities for improvement at a micro level
- Inputs
- Outputs
- Decision points
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